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We know how your IT needs to operate.
Convenient IT operations give you a free hand.
Even the best IT infrastructure is not much use if it is out of date within a year. We make sure that the SEP solution you have received from us or from a different supplier always operates at peak efficiency – with our tried-and-tested Key Services In the form of customised service packages which, in addition to technical innovations, also enable savings of up to 20%. Your applications, systems and infrastructures are not just designed, implemented and developed further by us, they are also operated, monitored and serviced in 24x7 mode at our computer centre which is certified to ISO 27001. On request we are also at your service with our Key Services and direct end-user support. Flexible and user-oriented outsourcing packages also ensure peak performance at a modest investment, providing you with more competitive power and fast corporate growth.
Supported in every way by ai informatics:
- IT cost analysis which is independent and well-tried in practice
- One central contact partner ensures the implementation of uniform service levels and standards
- Competence and reliability thanks to a seamless life cycle partnership
- Clearly defined, modular outsourcing services on the basis of customer specific SLAs; pricing depending on use and success
- Committed and flexible personnel offer an exemplary service philosophy
- A high level of business continuity ensured by our membership of the Siemens group
- 24/7 performance thanks to computer centre and support services
The benefits for you:
- Cost savings of up to 20 %
- A clear overview of IT costs and IT development
- IT investment which is manageable and can be planned long term
- Contractually secured high service quality for operational security at reliable availability levels
- Fully transparent IT processes
- Constant optimisation of IT, ensuring dynamised business processes
- Increased capacity for the IT landscape, providing improved performance
- Maximum process quality thanks to ISO 9001 certification
- Use of the latest technology
- Streamlining and modernisation of IT infrastructure
- Risk minimisation and transfer
- Reliable investment security with improved protection for data, applications and processes
- Focussed support: one contractual partner – one contact partner
- Defined and uniform support
- 24/7 operation/support for interruption-free availability
- Fixed costs become variable costs, releasing financial resources for other investment
- Guaranteed cost optimisation thanks to professional procurement management
- Reduced labour costs, e.g. for 24/7 operations
- Significant reduction in TCO
Service overview:
- Selective outsourcing – targeted outsourcing of individual IT sections
- Full outsourcing – right up to the transfer of full responsibility for IT, including personnel
- Development, optimisation and operation of Microsoft-based solutions (Standard Clients, Managed PC, Secure Mobile Client)
- Server-based products (Exchange, SharePoint Server, ISA Server, Terminalservices, Citrix, ThinPrint)
- Highly efficient security solutions
- Integrated communications networks
- The latest archiving solutions
Would you like further information and well-informed consulting?
Simply send us an email – we'll get in touch with you.
to: SOLUTIONS > Overview
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