Defined standards – throughout the company.

Keeping a grip on your client infrastructure.

In close cooperation with you we develop your standardised, company-wide infrastructure. This useful service is available as part of our Key Services, at a fixed monthly price which includes hardware and service. You benefit from transparent costs without additional expense and combined with optimum availability. And of course you can combine this service with further modular IT infrastructure services from ai informatics.

Powerful arguments for our client solution:

1. PCs with TFT display from well-known manufacturers (Lenovo, Dell, FSC or HP)
2. A fixed monthly service price (hire purchase over 36 months)
3. Turnkey handover to the user at the workstation

The benefits to you:

1. The client environment is standardised and homogenised
2. Roll-out of standard images
3. End-to-end service solutions with clear service level agreements (SLAs) and defined areas of responsibility
4. Meticulous asset management and clear financing models
5. Flexibility and variability
6. High-performance security concepts and package solutions for mobile access

Service overview - Standard package:

1. Delivery direct to the work station
2. Basic installation of the image provided
3. Handover to user and documented acceptance
4. Collection of used equipment at a central location
5. Hardware maintenance NBD

Service overview- Professional package:

1. All services of the standard package
2. Remote support
3. Central IT service desk
4. Support on working days as per SLA
5. Trouble-ticket system
6. Remote control service

Service overview – Premium package:

1. All the services of the Standard and Professional packages
2. Local support
3. Software maintenance by field support service

Would you like further information and well-informed consulting?

Simply send us an email – we'll get in touch with you.

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